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1.1. Q: What advantages does your product have over other similar products?
A: Clean energy as fuel, clean fuels are cheaper than conventional fuels; Easy to operate, Wi-Fi remote control; High calorific value; automatic decoking design, smokeless, dust-free and odorless; Intelligent, user-friendly. There are several working models for users to choose from. Security, unique and technical support.
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2.2. Q: What should I pay attention to when using it?
A: The pellet stove works independent of the room air. Negative pressures in the room is not permissible. The use of a safety device (e.g. differential pressure controller) in combination with room air facilities (e.g. ventilation system, exhaust extraction etc.) is stipulated.
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3.3. Q: Chamber glass is heat resistant?
A: Yes, the glss is imported from foreign, it is high-temperature resistant, 750℃。
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4.4. Q： Need consume power?
A: Yes, need connect power source, however, just about little power consumption, power mainly for motor working. For small model, just 80W per hour.
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5.5. Q: What is your Guarantee time?
A: 1 year for pellet stoves. But our products are lifetime products, if you have any questions, we will be willing to help you.
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